3 systems: A key to transformation

A short introductory course on systems. (~15 minutes, self paced)

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    3 Interconnected Systems

    • Introduction

    • Dr Russell Ackoff - Systems

    • Three Interdependent Systems

    • Work System

    • Improvement System

    • Management System

    • The 3 Systems: Connected


Your trusted guides!

Chief Operating Officer

Bill Boyd

Bill Boyd is a seasoned healthcare professional with over a decade of practice integrating process improvement methodologies into how he partners with clients and colleagues. He is passionate about collaborating with healthcare teams to create better care experiences and outcomes for patients and families. Bill is expert in coaching executive leaders, middle managers and frontline workers in improvement, management and work redesign systems. His approach aims to always meet a team where they are and then work together to drive toward perfection.